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United Fiber introduces Smart Town Initiative

United Fiber October Chamber Luncheon Presentation

Joe Hegeman and Taylor Malotte provide Smart Town Initiative.

Joe Hegeman, Director of Community Relations, spoke on behalf of United Fiber, luncheon sponsor. Joe introduced staff members in attendance. United Fiber provides high-speed fiber-optic network services. He began with a pop quiz about United Fiber. Answers showed that the Internet provider has 4,400 miles of fiber and counting. The company began with four employees and, since 2013, has grown to 90 employees serving 41 communities in Missouri and 40,000 subscribers.

Joe introduced luncheon attendees to their Smart Town Initiative, designed for business solutions. He introduced Taylor Malotte, Sales Project Coordinator, who broke down the features of SmartBiz through a powerpoint presentation. Features include out-of-the-box owner, staff, point-of-sale, and customer networks that run on both wired and wireless LAN. Network security protects your staff, critical business infrastructure, and customers from cyberattacks and viruses. Internet backup maintains seamless Wi-Fi coverage in the event of an internet outage. A customer Wi-Fi portal drives brand loyalty and targeted email campaigns.

According to United Fiber:

  • Two-thirds of small businesses say losing internet access would decrease productivity by 75%.
  • 82% of ransomware attacks are against small businesses.
  • 61% of consumers look for Wi-Fi in restaurants.
  • 96% of consumers prefer shopping in stores with free Wi-Fi access.
  • 55% of restaurant business owners say free Wi-Fi resulted in higher customer sales per visit.

United Fiber has done must to boost economic development and tourism Excelsior Springs. Joe said it is a point of civic pride. The company provides free Wi-Fi for the Chamber’s downtown  Waterfest celebration. This year they also provided Wi-Fi for the Connecting Entrepreneurial Communities (CEC) Conference.

United Fiber is consistently working to improve their services. What’s next? Improving consumer needs of multi-gig service, heavy household usage, remote work, content creation/uploading, and gaming.

For more business information about SmartBiz, visit the website at unitedfiber.com/smartbiz or call 800-585-6454. Prices start as little as $29.95/month.

United Fiber staff members

United Fiber Staff Members

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