Chamber Response to Coronavirus

March 17, 2020

Dear Member,
It has been a difficult couple of weeks, with the world reacting with uncertainty to the Coronavirus and market news. The Excelsior Springs Area Chamber of Commerce and our partners have been closely monitoring the outbreak and its impact on our members and communities. Our commitment lies with serving you and our community in any capacity we can during this unprecedented time. We have been working closely with our City and our DEP partners to come up with the best information for you, our members and friends.

I wanted to provide you with an update on how we are responding. This is our plan as of now, but clearly things could change as new information arises.

Chamber Events: It is important that our members remain safe and secure from any potential exposure to the Coronavirus – therefore the Chamber will postpone most of our major events for the month of March including our Chamber Luncheon, Chamber EXPO and Trolley Tours through March 31 and also the Chambers Annual Dinner has been postponed. Many of our smaller events such as committee meetings in March have also been postponed for now. We will work to reschedule many of these to later in the Spring. Any members registered will receive a credit, or a refund if they prefer. We will be closely monitoring the situation and take any necessary precautions regarding April events and meetings as needed. Please stay tuned for more information or visit our website for the status of our programs.

Webinars: We encourage members to explore webinar opportunities we will be posting on our website and social media soon.  Stay tuned for new online opportunities for learning and information exchange. Responding to the current situation and in an effort to support members, the Chamber is working on gathering up to date webinars focused on the complex issues facing businesses during this crisis and post-crisis.

Chamber Operations: The Chamber Office is maintaining regular office hours for now, with special protocols in place. We want to make sure that we can continue to be a resource to you, so we have also taken the necessary steps so that our team can work remotely, if they need to. Please feel free to call the office before stopping by if you are unsure we’ll be open.

Coronavirus Impact Survey: In an effort to gain an accurate assessment of the outbreak’s impact to businesses, the Chamber has created a brief survey. Please take
a moment to complete the survey. All information will be reported in general terms and individual business information will remain confidential. Alternatively, please feel free to reach out to me directly with any challenges or disruptions that you have experienced over the last two weeks.

Coronavirus Information & Resources: We have included a few links for more information and resources to help educate employers and employees on how to prepare for and address the impacts of the Coronavirus. It includes information from the State, Clay County Health Dept. and the US Chamber.  We will update this online toolkit as new guidance and information becomes available.  We encourage you to continue to monitor the outbreak and implement strategies to help protect your customers and employees, with the least possible impact to your operations. Click on the links provided here:

1) https://governor.mo.gov/press-releases/archive/governor-parsons-statementregarding-cdc-recommendations-mass-gatherings-and
2) https://health.mo.gov/living/healthcondiseases/communicable/novel-coronavirus/
3) https://mochamber.com/coronavirus/
4) https://www.clayhealth.com/279/COVID-19-2019-Novel-Coronavirus

Lending and Assistance: We are putting together a team ready to discuss small business assistance programs and loans to help cover any cash flow challenges you may be experiencing from any disruption in business.  Our goal is to be able to connect you to the SBA or one of our other partners who may be able to assist you.

Post-Outbreak Recovery Promotion: Our marketing team is strategizing on a few different marketing campaigns to support small businesses in recovering from the disruption. We are also collaborating with our community partners in advocating for our local businesses. Please contact me if you have any thoughts or ideas.

In closing, we recognize that you may be feeling the impact of this crisis in an immediate and profound way. We are committed to helping you get through this. Please do not hesitate to reach out to us if we can help.

Elaina Lamley
President & CEO